How do I create a decision table in ServiceNow?

Creating a Decision Table in ServiceNow Role required: decision_table_admin. Selection or creation of a table for decision answer records. Ensuring a display value field is set on the table used for decision records. Create or select a table for decision answer records. Create records on this table for each answer in your decision.

How do I configure a decision table?

Configure the Decision Table. Name: Specify a name for the Decision Table. Answer table: Select the table identified as the Answer table. Application: Select the Application scope for the Decision Table. Accessible From: Choose this application scope only or all application scopes.

How do I create a custom decision table?

The custom table has records for each approval level. To create a Decision Table, use the Application Navigator to open System Definition > Decision Tables. Click the New button. Configure the Decision Table. Name: Specify a name for the Decision Table. Answer table: Select the table identified as the Answer table.